We make every effort to accurately describe and photograph our products, and we hope that they exceed your expectations upon delivery! There may be slight color variations depending on your computer, tablet, or mobile device; and there may be slight variations in our engraved products due to the intricate nature of our designs and the engraving process. However, customer satisfaction is guaranteed! If there is something wrong with the product or you do not like it for any reason, please reach out to us so we can assist in finding a solution.
Return, Exchange, and Refund Policy
To initiate a return or exchange, please contact us at email@example.com within 14 days of delivery.
Return for refund of the product cost:
Standard, In-Stock, Inventory Items (i.e., Not Custom, Made-to-Order or Personalized) may be returned to us within 30 days of receipt for a refund of the product cost. There is a return fee of $7.95 associated with the pre-paid return shipping label.
Exchange for store credit:
Standard, In-Stock, Inventory Items (i.e., Not Custom, Made-to-Order or Personalized) may be exchanged within 90 days of receipt for a store credit to use toward your next purchase. The pre-paid return shipping label is free.
Please contact our Customer Service team at firstname.lastname@example.org for additional assistance with a return, exchange, or refund.