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My experience was great. Unfortunately one of the glasses was shattered when I received the shipment (it happens) but when I contact them about it a new one was shipped the next day. Great customer service.
We purchased these glasses as a thank you for friends after they took care of our house and yard birds while we were on vacation in Rainier Park, WA. They love them. Shipment was super fast. The glasses are truly unique. What better memento for their help!